Interswitch, one of Africa’s leading digital payment and commerce companies, demonstrated its innovative payment solutions at the recently concluded Mega HORECA Expo 2025, reinforcing its commitment to transforming digital transactions in the hospitality sector. The three-day exhibition, held from February 26th to 28th at the Balmoral Convention Center in Victoria Island, Lagos, served as a strategic platform for industry professionals to explore technological advancements designed to enhance operational efficiency and customer satisfaction.
The Mega HORECA Expo 2025, organized by Elan Expo, brought together business owners, hospitality stakeholders, and industry leaders seeking to elevate their service delivery standards. The premier event for the Hotel, Restaurant, and Café (HORECA) industry featured a diverse array of products from both local and international markets. Beyond product showcases, the expo facilitated valuable networking opportunities and partnership development across the West African hospitality sector.
Interswitch seized this opportunity to present its comprehensive suite of digital payment solutions specifically tailored for the unique demands of hospitality businesses. The company’s exhibition booth attracted significant attention from attendees eager to witness firsthand demonstrations of technologies designed to streamline payment processes and enhance overall guest experiences.
Throughout the exhibition, Interswitch showcased several flagship products engineered to address various operational challenges within the hospitality industry. The Interswitch Smart POS system stood out as a particularly valuable tool for fast-paced hospitality environments, enabling seamless transactions for guest check-ins, restaurant billing, and general payment acceptance. This solution demonstrated clear benefits for enhancing operational efficiency while simultaneously improving customer satisfaction through faster service delivery.
The company also highlighted its Payment Gateway, a solution enabling hotels and restaurants to offer frictionless online booking and reservation experiences. This technology extends to streamlining takeaway orders through secure and swift digital transactions, addressing the growing consumer demand for convenient digital interaction with hospitality businesses. The integrated approach helps establishments maintain service quality across both physical and digital customer touchpoints.
For back-office operations, Interswitch presented its Disbursement solution, branded as Autopay. This system simplifies bulk payment processing, allowing hospitality businesses to efficiently manage vendor payments, staff salaries, and supplier settlements with enhanced accuracy and reduced administrative burden. Additionally, the Till Integration solution ensures seamless synchronization between POS systems and tills, effectively eliminating manual errors and transaction delays that can negatively impact customer experiences during peak business hours.
Industry Response and Executive Insights
The solutions presented by Interswitch generated substantial interest from industry professionals attending the expo. Visitors to the Interswitch booth engaged with live demonstrations that provided practical insights into how these technologies could be implemented to optimize business operations and enhance service delivery across various hospitality contexts.
Reflecting on the company’s participation, Muyiwa Asagba, Managing Director of Commercial Inclusion at Interswitch, emphasized the strategic importance of the event: “The International MEGA HORECA 2025 was a fantastic opportunity to showcase how our solutions are reshaping payment experiences in the hospitality sector. The engagement with industry stakeholders reinforced the growing demand for seamless, technology-driven payment systems that enhance efficiency and customer satisfaction. At Interswitch we are committed to delivering innovative solutions that not only simplify transactions but also empower businesses to scale and thrive in an evolving digital landscape.”
Osasere Atohengbe, Vice President of Sales and Account Management for Commercial Inclusion at Interswitch, also shared positive observations about the industry response: “We are delighted by the overwhelming response our solutions received at the International MEGA HORECA 2025 expo. The event provided a valuable opportunity to engage with hospitality professionals, understand their evolving needs, and showcase how our solutions can transform their businesses. From seamless payment acceptance to operational efficiency, our technology is designed to enhance customer experience while driving revenue growth for merchants. By leveraging insights gained at the event, we remain committed to delivering solutions that not only meet industry standards but also anticipate and address the future needs of the hospitality and food service sectors.”
The Mega HORECA Expo 2025 underscored the significant growth potential within Nigeria’s hospitality market, providing a comprehensive showcase of products and services designed to elevate industry standards across the continent. The strong turnout and engagement demonstrated the sector’s increasing recognition of technology as a critical factor in business competitiveness and customer satisfaction.
Interswitch’s active participation in the expo highlights its strategic focus on the hospitality sector as a key market for digital payment innovations. By equipping businesses with cutting-edge solutions that drive efficiency, enhance guest satisfaction, and optimize financial operations, the company is positioning itself as an instrumental partner in the digital transformation journey of hospitality businesses throughout Africa.
The integration of efficient payment systems into the broader hospitality experience demonstrates how technology can enhance traditional service models while opening new opportunities for business growth and customer engagement in an increasingly digital marketplace.
