The Nigeria Immigration Service (NIS) has reaffirmed its commitment to combating corruption and enhancing service efficiency through the adoption of innovative digital technologies. Speaking at the launch of the agency’s 3rd Nationwide Sensitization and Awareness Campaign Against Corruption in 2025, themed “Increased Digitalization and Consolidated Innovations for Efficient and Transparent Services,” Comptroller General Kemi Nandap outlined key initiatives aimed at modernizing immigration processes.
Among the highlights of the NIS’s digital transformation is the Contactless Passport Application System, which allows Nigerians to renew their passports online without visiting NIS offices. This initiative, launched earlier this year, is designed to simplify the passport renewal process, reduce bureaucratic hurdles, and curb opportunities for corrupt practices.
Additionally, the agency is set to roll out an e-Visa platform, further streamlining immigration services and making them more accessible to Nigerians and foreign nationals alike. These efforts are part of a broader push to leverage technology for transparency and efficiency.
During her remarks, Nandap emphasized the importance of these reforms in fostering a more transparent immigration system. “We are committed to using technology to eliminate bottlenecks, improve service delivery, and ensure that our processes are fair and customer-friendly,” she said.
The NIS is also working closely with key anti-corruption agencies such as SERVICOM, the Independent Corrupt Practices and Other Related Offences Commission (ICPC), and the Economic and Financial Crimes Commission (EFCC). These partnerships aim to reinforce internal controls within the agency while promoting ethical standards.
Princess Zahrah Mustapha Audu, Director General of the Presidential Enabling Business Environment Council (PEBEC), commended these efforts, noting that corruption remains a significant barrier to economic growth and ease of doing business in Nigeria. “The proactive measures by the NIS are commendable steps toward a service-driven immigration system that aligns with national development goals,” she stated.
Similarly, SERVICOM National Coordinator Mrs. Nnena Akajemeli and ICPC representative Mr. Demola Bakare praised the agency for prioritizing transparency but also highlighted areas for improvement. Both reiterated their commitment to supporting the NIS in delivering professional and ethical services.
Despite these advancements, some users have reported challenges with the contactless passport application system. Many Nigerians who downloaded the NIS mobile app have complained about difficulties completing their applications online, with issues arising after creating profiles. The NIS has acknowledged these concerns and is working to address them to ensure a seamless user experience.
