FirstBank of Nigeria has updated its FirstMobile app with facial biometric technology, allowing customers to open and manage their accounts without needing a debit card.
The latest FirstMobile app lets users register and activate their accounts by simply scanning their face. This facial recognition upgrade means new and current customers no longer have to use a debit card for verification.
Security is also getting a boost. The app’s facial biometric system uses anti-spoofing detection, so it’s harder for fraudsters to impersonate others or break into someone’s account.
Before this update, you needed a card to start using FirstMobile. For many people, that wasn’t easy, especially customers abroad, people with expired or missing cards, or those who avoid cards completely. Now, anyone can sign up and enjoy bank services like money transfers, bill payments, or checking balances quickly and securely on their phone.
You can update the app now on Google Play Store or Apple Store. Returning users may need to re-install FirstMobile to get all the new options.
“With these new services now live on FirstMobile, we are confident we will undoubtedly enhance our customers’ digital experience,” shared Chukwuma Ezirim, Group Executive, E-Business and Retail Products Division at FirstBank.
He added, “Our goal is to make banking simpler, faster, and more accessible. Every interaction should build satisfaction and stronger relationships with our customers.”
The bank is making digital banking easier and safer for a wider range of users in Nigeria and beyond, by cutting out physical cards
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