Fidelity Bank has kicked off a new program to help small and medium enterprises (SMEs) in Nigeria grow with modern business management systems.
At the Fidelity SME Empowerment Program 2025, held on July 23 in Gbagada, Lagos, the bank unveiled its plan to support 100 standout SMEs with free digital point-of-sale (POS) systems and business management software. The goal is to help Nigerian entrepreneurs organize their businesses, boost efficiency, and compete better in today’s digital market.
The event drew many business owners eager to upgrade from manual to digital processes. Each beneficiary will get a desktop POS, ERPRev business software, a receipt printer, a barcode scanner, and onboarding support. The package also includes training on bookkeeping and finance, brand support, and six months of follow-up service, plus instant settlement on transactions.
Dr. Nneka Onyeali-Ikpe, Managing Director of Fidelity Bank, said, “At Fidelity Bank, we believe SMEs are not just the backbone of our economy, they are the architects of innovation, resilience, and inclusive growth.” She explained the program aims to give business owners the skills and tools needed to thrive in a tough economy.
Mrs. Adaonah Kene-Uyawune, CEO of Manmark (the bank’s tech partner), called the move a “game changer,” emphasizing that the new tools make tracking sales, inventory, and staff much easier. “These tools are not handouts, they are instruments for long-term business success,” she said.
Data from the Nigerian Bureau of Statistics shows SMEs make up 96% of Nigerian businesses, employ over 80% of workers, and deliver about half of the country’s GDP. But many still struggle with paper records and manual accounting, slowing their growth and making it hard to get loans or investments.
Fidelity Bank, which serves over 9.1 million customers and operates across Nigeria and the UK, hopes this digital push will help SMEs become more efficient and profitable.
Over the next three days, participants will attend training and masterclasses, with networking sessions designed to foster new partnerships and open fresh markets.
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