Telecommunications firm T2, formerly known as 9mobile, has entered into a strategic alliance worth millions of dollars with India’s Knot Solutions. The collaboration aims to upgrade T2’s business and operational support platforms and was unveiled during the GITEX Nigeria Tech Expo in Lagos on September 3, 2025.
CEO Obafemi Banigbe described the venture as more than a tech refresh. He emphasized it’s a comprehensive customer-centric revolution that will enhance how millions engage with their digital environments, delivering experiences that are seamless, immediate, and tailored.
T2 is expanding into a comprehensive digital platform, shifting focus from the usual conventional telecom services to offering voice, data, financial technology, content, cloud solutions, and lifestyle products. Banigbe stressed that T2 is developing an ecosystem where connectivity unlocks possibilities spanning entertainment, education, commerce, and financial inclusion.
Knot Solutions’ CEO, Sumanth Konuru, envisioned the rapid evolution underway in the telecom sector in Africa, with the upgrade of business and operational platforms being central. He expressed excitement about the partnership’s potential to deliver smarter digital journeys.
T2 is transiting from rigid service models into a flexible, highly personalized ecosystem that elevates customer experiences through real-time billing and customized service bundles, using knot solutions’ cloud-native RaptrDXP™ platform.
This deal complements T2’s earlier multi-million-dollar infrastructure revamp with Huawei, which focused on enhancing core network infrastructure. While Huawei strengthens network coverage and speed, Knot Solutions provides advanced digital customer engagement capabilities such as transparent billing, self-service tools, comprehensive analytics, and cloud scalability.
The partnership reflects strong investor confidence led by Chairman Thomas Etuh, stressing T2’s commitment to driving Nigeria’s digital future through innovative technology and superior customer experiences.
